8.5
I-River Chiangmai
Guest-rated 8.5/10 — among the top stays in Chiang Mai.
Hotel · Chiang Mai · Chiang Mai Province
Huay Kaew Palace 1 Hotel
A straightforward 3-star stay in Chiang Mai's Huay Kaew district, close to the zoo and Maya mall, with dependable service and a range of practical amenities.
- 20-minute walk to Chiang Mai Zoo
- Free Wi-Fi and parking on site
- Outdoor pool and fitness centre
6.9
Nice
51 reviews
Booking.com 6.9 · 51 reviews
About
Huay Kaew Palace 1 Hotel
Huay Kaew Palace 1 Hotel sits in Chiang Mai's Huay Kaew district, a 20-minute walk from the city's zoo – a handy option for families and anyone wanting easy access to that area. The hotel keeps things simple: 24-hour reception, express check-in/out, and a range of services from laundry to tour assistance.
The on-site facilities cover most needs – an outdoor pool, a fitness centre, a restaurant, and a coffee shop. Parking is available, and the hotel is entirely non-smoking. Guests repeatedly note the helpful staff and the fast, reliable internet, which makes this a practical pick for travellers who want no surprises.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Helpful staff across the board — Guests consistently mention the friendly, efficient team, especially when it comes to arranging airport transfers and local transport.
- Fast, reliable Wi-Fi — Several reviews single out the internet as quick and dependable – a real plus for travellers who need to stay connected.
- Good location for exploring — Within easy reach of Maya mall for shopping and dining, plus a 20-minute walk to Chiang Mai Zoo, and close to public transport.
- Breakfast included in the rate — At least two reviews highlight that breakfast comes with the room, adding value to the stay.
–
Worth weighing
4 to weigh- Modest guest rating — The hotel's overall score of 6.9 out of 10 is noticeably below the area average of 8.6, suggesting a more basic experience than nearby options.
- No pets allowed — The policy is clear – pets are not permitted, so you'll need to make other arrangements if travelling with an animal.
- Check-in limited to late afternoon and evening — Rooms are only available from 14:00 to 23:59, which could be awkward if you arrive earlier in the day.
- Limited detail on rooms — No specific room information is provided, so you may want to contact the hotel directly to confirm the exact setup before booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- Luggage storage
- Safe deposit box
- No smoking on site
Food & Drink
- Restaurant
- Coffee shop
- Children's menu
- Shared kitchen
Leisure
- Outdoor swimming pool
- Children's pool
- Fitness centre
- Massage
- Leisure/TV room
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Meeting/Banquet facilities
- Barber shop
- Shops/Commercial services
Connectivity
- Wi-Fi
Accessibility
- Rooms/Facilities for disabled
Safety
- 24-hour security
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 6.9/10 from 51 reviews
Booking.com · 6.9 · 51 reviews
6.9Verified guest“The staff were really helpful, the internet was quick, breakfast was included, and they gave us free water.”
6.9Verified guest“Staying over Christmas, I liked that breakfast was part of the deal and the location was handy for seeing the area. The staff were friendly and sorted out transport for us.”
6.9Verified guest“Perfect spot near Maya mall – easy to reach restaurants and shops. The staff helped me get to the airport, and the internet was fast and steady.”
6.9Verified guest“Everything I needed was here: air conditioning, towels, a free small bottle of water, and helpful staff who arranged my airport ride. The internet never let me down, and getting to Maya mall for shopping and food was simple.”
6.9Verified guest“Close to the main sights and public transport, and the staff were friendly and gave us useful tips on getting around the city.”
04 — Location
Getting around Chiang Mai
The property sits in Chiang Mai.
Chiang Mai Zoo: A 20-minute walk away, the zoo is a recommended family outing and a key draw for this area of the city.
Maya mall: Within easy reach for shopping and dining – guests mention it as a convenient spot for restaurants and retail.
Public transport: The hotel's location makes it straightforward to catch local transport, with staff on hand to help arrange rides.
7 Moo 1 Leab-Klongchonlapatan Road, Chiang Mai, Chiang Mai Province, Thailand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 50 rooms
06 — Questions
Frequently asked
Does Huay Kaew Palace 1 Hotel offer parking?
Yes, parking is available on site.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is by 12:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is breakfast included in the room rate?
Several guest reviews indicate that breakfast is included in the price, though the hotel's official policy is not stated in the data we have.
What amenities are available for families with children?
The hotel provides a children's pool and a children's menu at the restaurant.
Does the hotel provide airport transportation?
Guests have reported that staff are helpful in arranging transportation to the airport, though the hotel does not list a dedicated airport shuttle as an amenity.
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The bottom line
A no-frills, reliably serviced hotel that suits travellers who value a helpful team, solid Wi-Fi, and a location near the zoo and Maya mall – provided you don't need pets or an early check-in.
6.9Honest verdict based on guest reviews and hotel facts
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